Please read the below terms and conditions of hire before placing an order.
1. A 30% Booking Deposit must be paid to secure your reservation. Deposits are non-refundable.
2. A Security Deposit is required as a bond and personal information is required. The deposit is to be paid 24 hours prior to the delivery by EFT or Paypal and a separate invoice will be issued. The Security Deposit is refundable upon the condition that the Hire Items are returned in the same condition as they were hired as accepted at delivery. Bond payment is assessed based on the individual order (minimum of $100).
3. Prices are subject to change without notice. Once a deposit has been made to secure your reservation, the quoted hire price on your invoice will be honoured.
4. Delivery fees apply and will be quoted upon request, standard delivery within 60km from Grafton CBD is from $100.
5. Fig Tree Lane Event Hire is not registered for GST.
6. A minimum of $300 spend is required.
7. Collection and drop off of hire items are at the discretion of Fig Tree Lane Event Hire.
8. All bookings are subject to availability.
9. Booking must be paid for in full 2 weeks prior to the event date.
10. The hirer must notify Fig Tree Lane Event Hire if there is any damage to hire items during the hire.
11. Any damage, loss or breakage of hire items is to be paid for by the hirer at replacement cost or a reasonable amount for irreplaceable items. It is the hirer’s responsibility to guard against theft, loss or damage until items are collected.
12. A cleaning fee may apply if goods are returned soiled. This includes candle wax on items, food/drink stains etc.
13. The hirer shall accept liability for any injury or damage caused to the hirer or associate users and their property. We do not accept any responsibility for losses or damage to any person or property as a result of our using our hire items.
14. Fig Tree Lane Event Hire will do their best to deliver and collect all items as agreed to. We will not be liable for any delays or associated costs from any delays, caused by circumstances beyond our control.
15. Fig Tree Lane Event Hire shall make their best efforts to supply the hirer with the goods requested, but reserve the right to supply you with similar goods.
16. All hire items remain the property of Fig Tree Lane Event Hire at all times.